Annual Service Performance Plan

We are confident that with the proper care, you will get years of reliable service from your E/One Sewer System Package.

Covalen Service Center is pleased to offer our Annual Service Performance Plan to all homeowners with an E/One grinder pump in the Indianapolis metro area to give you peace of mind.

Grinder Pump Maintenance Agreements

Service Performance Plan Overview

With our Service Performance Plan you will receive an annual 12-point equipment inspection and diagnostic check of your grinder pump that includes:

  • Visual inspection of the alarm and disconnect panel for damage or water intrusion
  • Tightening of all internal wiring and terminals in your control panel and inspection for abnormal conditions.
  • Visual inspection of the grinder pump lid and protective shroud for damage or water intrusion.
  • Opening the station lid and inspecting the dry access way for water intrusion and debris.
  • Testing pump electrical connections in the access way.

Operating the pump and testing for:

  • Correct voltage
  • Proper operating amperage
  • Proper on/off operation of level controls
  • Proper visual and audible alarm operation
  • Proper pump performance measured in gallons per minute
  • Visual inspection of internal pump discharge point for leakage
  • Verify internal wiring, pump extraction device, and specialty controls are all in their proper locations and secured in place.
Grinder Pump Maintenance Agreements

Upon the completion of the inspection, Covalen Service Center will provide a written report on station operation and any recommendations for service, repair, or site conditions that were found to be needed.

With our Annual Service Performance Plan you will also receive a 10% discount on all non-warranty repair parts.

Call Covalen Service Center at 317-789-8900 to sign up for an Annual Service Performance Plan today.

Contact Covalen Service Center 

Customer Reviews

Google Reviews

We had issues with our grinder pump, with sewage water leaking into our basement, and Jordan with Covalen came out the same day. He and Rick were super helpful, explaining what was going on, giving us various options for repair or replacement. I highly recommend them and appreciate their honesty, communication and knowledge.

Elizabeth R.

Google Reviews

We have had these folks out several times over the past 10 years to help us limp along until we finally had to have our grinder pump completely replaced and they have been fabulous throughout the entire process. Never trying to upsell. Helping us get the most out of the original pump. Always here quickly. I can't recommend them more.

Dara D.

Google Reviews

Most professional and respectful team I have ever worked with in regards to mechanical issues and services. Jordan was so great and REAL to work with. He was up front with every detail of researching, quoting and fixing the injector pump issues. Thank you to the entire (Leslie & Jordan). Jordan is a huge asset to your company!

Kirsty P.